Billing via Stripe — simple, secure, in NZ dollars.
All invoicing at AXOmega NZ is handled entirely through Stripe. You receive a secure hosted invoice by email and pay by credit card in one click — in NZ dollars (GST exclusive). No card details ever touch our servers.
At a glance
What to expect from your invoice — before you scroll into detail.
Stripe-hosted invoices
Every invoice is a secure Stripe link sent to your email. Stripe provides bank-grade encryption, PCI DSS compliance, and 3D Secure when your bank requires it. We never see or store full card numbers.
Credit card — the easiest way to pay
Visa, Mastercard, and American Express. One click, instant confirmation, and a Stripe receipt for your records. No surcharge for paying by card.
NZ dollars, GST exclusive
Quoted and invoiced in NZ dollars. GST 15% is shown as a separate line. Your receipt shows exactly what was charged.
How billing works
You’ll receive a Stripe invoice at each agreed stage — not a single upfront charge and not via a separate portal login. Open the secure link, review the line items, pay with your card, and download the PDF for your accounts.
- Discovery, build stages, and any retainer or care plan appear as separate line items, so you can see what each stage covers.
- One-off projects are usually invoiced by stage as agreed in your proposal.
- Ongoing work — like maintenance or a care plan — is only billed after you’ve approved the schedule (usually monthly).
Need a different arrangement? Let us know before we invoice and we’ll confirm in writing what’s possible.
Currency
Our base and only currency on this site is NZ dollars (NZD). All quotes and invoices are in NZD; GST is added as a separate line. International clients are served via axomega.com where other currencies may apply.
Taxes
Tax is shown as a separate line on your Stripe invoice. Your invoice will state the exact amount — you don’t need to guess which rule applied:
- New Zealand — GST 15% where applicable (added as a separate line).
- International tax treatment for worldwide clients is handled via axomega.com and confirmed at proposal stage.
Where Stripe Tax is enabled for your invoice, rates calculate automatically. Otherwise we add tax based on your billing address at invoice time. If you’re tax-exempt, send the documentation before we invoice so we can reflect it correctly.
Payment methods
The fastest way to confirm payment is by card:
- Card (recommended): Visa, Mastercard, American Express — with 3D Secure (Verified by Visa / Mastercard Identity Check) when your bank asks for it. Instant Stripe receipt.
- Bank transfer / ACH: Available on request for larger invoices where your policy requires it. Settlement takes longer, so please ask before we invoice.
We never ask for card details by email or phone — the Stripe link is the only place to enter payment details.
Receipts, failed payments, and due dates
After you pay, Stripe emails your receipt and the same hosted link lets you re-download the PDF any time. If a card fails (expired, 3D Secure not completed), Stripe prompts you to try again — nothing is taken until the payment succeeds.
- Invoices are due on receipt unless your proposal says otherwise (for example, NET 7).
- If something’s overdue we’ll nudge you first — we never pause work without a conversation.
- Question about a charge? Tell us the invoice number and we’ll review it with you before any re-bill.
Security
Billing is processed by Stripe — a certified PCI Service Provider used by millions of businesses worldwide. All payment pages use HTTPS with encryption in transit. AXOmega doesn’t store full card numbers, expiry dates, or CVCs; Stripe retains payment data under its own controls and we keep only the Stripe invoice reference and last four digits where needed for reconciliation.
Questions about an invoice?
For any billing query — currency, tax, receipt reissue, or payment options — email us at [email protected] or use the contact form. Include the invoice number if you have it and we’ll get back to you promptly.
Question about billing?
Email [email protected] or tell us what you’re trying to achieve — we’ll give you a straight answer about how billing will work for your project.
Billed via Stripe · NZ dollars · GST exclusive · Card is most convenient