E-commerce website design & implementation
Stores designed to convert: clear product pages, easy navigation, a checkout that doesn’t leak customers.
Online stores & sales
Sell Online Without Creating More Admin
An online store is more than a catalogue with a checkout. We build and integrate e-commerce systems that handle products, orders, payments, customers, and stock — and connect them to the rest of your business.
NZ$10,000 · From NZ$37,000 · 3–5 weeks–7–12 weeksGuide pricing · Final scope & price confirmed after scoping call · Charged in NZ dollars
Scope
What’s involved
WooCommerce & established platforms
Pragmatic platform choice based on your catalogue, budget, and team — with solid implementation on the right foundation.
Checkout & payment integrations
Payments, gateways, and provider setup that your customers trust and your team can reconcile.
Product catalogues & ordering
Catalogues, variants, pricing rules, and ordering flows — including B2B catalogues and order portals, not just retail.
Customer accounts & memberships
Login, order history, saved details, subscriptions, and member-only areas where your model needs them.
Commerce integrations & optimisation
Stock, accounting, and fulfilment connected to the store — plus analytics and conversion work after launch.
Outcomes
What you get
Delivered as working, measurable improvements — not just a handover document.
- A store built around how your customers actually buy
- Payment setup that is secure and easy to reconcile
- Product and stock management you can operate
- Orders flowing to fulfilment, accounting, and inventory
- Customer accounts where they add value
- Conversion and performance measurement
Connection points
Works with the systems around it
Every project is designed to connect to the tools you already use. Typical touchpoints:
- Payments & gateways
- Shipping & fulfilment
- Inventory
- Accounting
- CRM & email
- Tax
- Analytics
Investment · guide pricing
Online store — from first sale to scaled operation
Guide pricing in NZ dollars (GST exclusive). Final scope and price confirmed after a scoping call. If your catalogue is smaller, we price it smaller — and wire the store to your fulfilment and accounting so sales don’t create admin.
Starter
Est.NZ$10,000
Launch or refresh a retail store without building a bigger ops burden.
- 20–50 products, variants & categories
- WooCommerce or Shopify — right fit for catalogue
- Stripe / local gateway + shipping & tax rules
- Light Xero / MYOB sync for orders
- Handover training + 30-day support
Best for: first store or a focused catalogue.
Growth
Est.NZ$21,000
For the store that has to handle real volume, B2B, and subscriptions.
- 50–400 products + bulk import tools
- Subscriptions, memberships & customer accounts
- CRM & email flows (abandoned cart, post-purchase)
- Fulfilment / inventory / accounting sync
- CRO baseline + analytics after launch
Best for: 50+ SKUs, wholesale, or repeat purchase.
Scale
Est.NZ$37,000From
Multi-channel and ops-heavy retail — quoted after scoping your fulfilment.
- Migration + multi-channel sync where needed
- Custom checkout / B2B portal rules
- Complex shipping, tax, and stock logic
- Inventory truth across systems
- Roadmap to connected operations
Best for: stock that lives in more than one system.
Guide pricing — final scope and price confirmed in your written proposal after scoping. Confirmed projects are typically staged 40% to start, 30% at build review, 30% at launch. Every store launches with care (30-day support on Starter, 60-day care on Growth/Scale scoped). Store care below is monthly, billed in NZ dollars via Stripe — see billing for GST. Transaction fees are at the payment provider’s rates. We don’t take a cut of sales.
Guide pricing in NZ dollars (NZD) — final price confirmed in your written proposal after a free 15-minute scoping call. Charged in NZD.
Looking for ongoing care after launch? → See monthly care plans below
Store care plans — monthly
After launch: keep taking orders safely
Pick the level that matches how often your store changes. Guide care pricing — final plan confirmed after scoping if needed. All plans are monthly, billed in NZ dollars via Stripe — cancel or switch before the next cycle. Annual prepaid: 2 months free. Have a site + store with us? Ask about a bundled care price.
Essential
Est.NZ$250/mo
Keep checkout and orders safe — revenue doesn’t pause.
- Platform + plugin/app updates + 2× daily backups (files + order data)
- Uptime, security & checkout-heartbeat monitoring + gateway health check
- Fixes if an update breaks checkout — we own it
- Monthly health report + quarterly backup restore test
- Email support — 48h response, business days — pay-as-you-go for product tweaks at NZ$100–$150/hr depending on task and complexity
Best for: focused catalogues with steady orders.
Standard
Est.NZ$500/mo
The store workhorse — safe plus a human for the catalogue.
- Everything in Essential
- 90 minutes / month of small product & store tweaks — rolls to next month for one cycle
- Performance & catalogue-health checks each month
- Payment-gateway & abandoned-cart/email-flow health check
- Priority support — 24–48h response, business days — extra at NZ$100–$150/hr depending on task and complexity, always pre-approved
Best for: stores changed weekly — products, prices, offers.
Growth
Est.NZ$920/mo
For the store that is operations — stock, orders, and cash must agree.
- Everything in Standard
- 4 hours / month of design, content & small-feature time — rolls one cycle
- Inventory / accounting / fulfilment sync monitoring with reconciliation view
- Quarterly growth review — prioritised backlog: CRO, shipping, tax, and sync improvements
- Staging + test-checkout deploys — no cowboy edits on live orders
Best for: 50+ SKUs, wholesale, or stock that lives in more than one system.
What each plan covers
Pause anytime. No lock-in. Change tiers before the next billing cycle.
| Feature | Essential | Standard | Growth |
|---|---|---|---|
| Platform + plugin/app updates | Included | Included | Included |
| 2× daily backups (files + order data) + uptime, security & checkout heartbeat | Included | Included | Included |
| Gateway health check + SSL + monthly report & restore test | Included | Included | Included |
| Fix if an update breaks checkout | Included | Included | Included |
| Included small-change timeRolls one cycle. Extra at NZ$100–$150/hr depending on task/complexity, always pre-approved. | Pay-as-you-go | 90 min / mo | 4 hrs / mo |
| Performance & catalogue-health checks | —Not included | Included | Included |
| Abandoned-cart & email-flow health | —Not included | Included | Included |
| Priority support | 48h | 24–48h priority | 24–48h priority |
| Inventory / accounting / fulfilment sync monitoring | —Not included | —Not included | Included |
| Quarterly growth review | —Not included | —Not included | Included |
| Proactive CRO tweaks in included time | —Not included | —Not included | Included |
| Staging + test-checkout deploys | —Not included | —Not included | Included |
Essential
- Platform + plugin/app updatesIncluded
- 2× daily backups (files + order data) + uptime, security & checkout heartbeatIncluded
- Gateway health check + SSL + monthly report & restore testIncluded
- Fix if an update breaks checkoutIncluded
- Included small-change timePay-as-you-go
- Performance & catalogue-health checks—
- Abandoned-cart & email-flow health—
- Priority support48h
- Inventory / accounting / fulfilment sync monitoring—
- Quarterly growth review—
- Proactive CRO tweaks in included time—
- Staging + test-checkout deploys—
Standard
- Platform + plugin/app updatesIncluded
- 2× daily backups (files + order data) + uptime, security & checkout heartbeatIncluded
- Gateway health check + SSL + monthly report & restore testIncluded
- Fix if an update breaks checkoutIncluded
- Included small-change time90 min / mo
- Performance & catalogue-health checksIncluded
- Abandoned-cart & email-flow healthIncluded
- Priority support24–48h priority
- Inventory / accounting / fulfilment sync monitoring—
- Quarterly growth review—
- Proactive CRO tweaks in included time—
- Staging + test-checkout deploys—
Growth
- Platform + plugin/app updatesIncluded
- 2× daily backups (files + order data) + uptime, security & checkout heartbeatIncluded
- Gateway health check + SSL + monthly report & restore testIncluded
- Fix if an update breaks checkoutIncluded
- Included small-change time4 hrs / mo
- Performance & catalogue-health checksIncluded
- Abandoned-cart & email-flow healthIncluded
- Priority support24–48h priority
- Inventory / accounting / fulfilment sync monitoringIncluded
- Quarterly growth reviewIncluded
- Proactive CRO tweaks in included timeIncluded
- Staging + test-checkout deploysIncluded
Billed monthly via Stripe (GST exclusive). Cancel or switch before the next billing cycle — no lock-in. Hosting/domain at cost (no markup). Extra work beyond included time at NZ$100–$150/hr depending on task and complexity, or quoted stage. Annual prepaid saves 2 months. Transaction fees at provider rates. See billing for GST details.
Annual prepaid: 2 months free — we invoice annually and you keep the same coverage.
Have a site + store with us? Ask about a bundled site + store care price — we discount the overlapping monitoring.
Approach
How we approach e-commerce
We start with how you sell today: what you stock, how orders are fulfilled, and what your margins allow. The store design follows the sales model — retail, wholesale, or both.
The real value comes after launch. We connect orders, payments, and stock to your accounting and operations so an online sale doesn’t mean hours of manual admin.
Questions
Common questions
Which e-commerce platform should I use?
It depends on your catalogue size, budget, and team. WooCommerce suits most small and medium stores. We help you choose the right platform for your situation rather than pushing one option.
Can you move my existing store?
Yes. We migrate products, customers, and order history carefully, and use the move as a chance to fix the things that weren’t working.
How do payments and security work?
We use established payment providers and follow current security practice. You don’t handle card data directly, and your customers get a smooth, trusted checkout.
What happens after the store launches — do you offer ongoing store care?
Yes. Every store launches with 30-day support (Starter) or 60-day care on Growth/Scale scoping. After that you can pick a store care plan below (Essential, Standard, or Growth). All store care is monthly, billed via Stripe, and you can cancel or switch before the next cycle. If you have a site + store with us, ask about a bundled care price. Transaction fees remain at the payment provider’s rates.
What counts as included store help vs billable work?
Included time is for small, bounded store tasks — product copy and images, pricing or shipping-rule tweaks, and fixing a checkout or email-flow hiccup. New gateways, complex stock rules, custom checkout, or multi-channel sync are quoted separately at NZ$100–$150/hr depending on task and complexity, or quoted stage, so you always know before we start.
We can update products ourselves — do we still need store care?
You can manage products day to day without a plan. Store care covers what product editing doesn’t: platform and plugin updates, twice-daily order-data backups, uptime and checkout-heartbeat monitoring, gateway health checks, and a human who fixes it when checkout or sync breaks.
Tell us what you want to improve
Not sure if e-commerce is what you need?
Tell us about the problem you’re trying to solve. We’ll point you at the right place — even if that’s not this service.
Working with clients worldwide — everything over the internet.