Business process automation
Repetitive, rule-based work moved from people to software — data entry, notifications, handoffs, and follow-ups.
Process automation & AI
Automate the Work That’s Slowing You Down
AI and automation get a lot of hype. We use them where they earn their place — reducing repetitive work, cutting errors, and speeding up the processes your team shouldn’t have to do by hand. The result: more time for the work that needs judgement.
NZ$3,350 · From NZ$15,900 · 1–2 weeks–4–8 weeksGuide pricing · Final scope & price confirmed after scoping call · Charged in NZ dollars
Scope
What’s involved
AI workflows & integrations
AI applied to specific tasks: drafting, summarising, classifying, extracting, and answering — inside the tools you already use.
AI agents for multi-step work
Systems that work through multi-step tasks — gathering information, making routine decisions within set limits, and knowing when to hand off to a person.
AI-enabled knowledge systems
Internal knowledge made findable and useful: an assistant your team can ask about your own processes, policies, and documents.
Document processing & information extraction
Invoices, forms, and documents read automatically and pushed into your systems — instead of typed in by hand.
Automation between existing apps
Connecting the SaaS tools you already pay for so data moves automatically instead of being copied between them.
Outcomes
What you get
Delivered as working, measurable improvements — not just a handover document.
- Automation that removes real, measurable manual work
- AI used where it is genuinely useful — and not where it isn’t
- Fewer errors from copying and re-typing
- Faster responses to customers and staff
- Staff freed for work that needs judgement
- Clear safeguards, oversight, and human handoff points
Connection points
Works with the systems around it
Every project is designed to connect to the tools you already use. Typical touchpoints:
- Email & inboxes
- CRMs
- Accounting
- Forms & documents
- Databases
- AI APIs
- Slack / Teams
Investment · guide pricing
Automation & AI — pay for the hours you get back
Guide pricing in NZ dollars, per automation or pack. Final scope and price confirmed after scoping call. We find the smallest useful slice first, measure the hours saved, and only then expand. AI always with a human checkpoint.
Quick-Win
Est.NZ$3,350
One rule-based job you do daily — moved to software and measured.
- Single automation (entry / notifications / handoffs)
- Between tools you already pay for
- Before/after time-saved note
- Error handling + simple run log
- Handover so you can switch it off
Best for: 5–15 hours / month of clearly rule-based work.
Workflow Pack
Est.NZ$9,200
A short chain of handoffs plus one AI task with a checkpoint.
- 3–5 automations across inboxes / forms / CRM / accounting
- One AI task: classify / extract / draft / summarise
- Human approval on every AI output
- Connects SaaS you already run
- Safeguards & handoff documentation
Best for: lead → job → invoice → follow-up chains.
AI System
Est.NZ$15,900From
An agent or knowledge assistant that works through multi-step tasks within guardrails.
- Agent for multi-step gathering / routine decisions
- Internal knowledge assistant (your docs)
- Document extraction at volume
- Evals, logging, and oversight dashboard
- Staged — green-light the next step when it earns its keep
Best for: repeated research, triage, or extraction at volume.
Guide pricing — final scope and price confirmed after scoping. Tool and AI-provider costs remain vendor-billed at cost. Includes monitoring and handover. If the top-ranked fix isn’t automation, we’ll tell you.
Guide pricing in NZ dollars (NZD) — final price confirmed in your written proposal after a free 15-minute scoping call. Charged in NZD.
Approach
How we approach automation & AI
We audit your workflows to find the automation that pays for itself: the repetitive tasks with clear rules and measurable volume. Then we build the smallest useful automation first.
When AI is involved, we are deliberately conservative. We use it where accuracy is acceptable and errors are catchable — and always with human checkpoints for anything important.
Questions
Common questions
We’re interested in AI but don’t know where to start. Is that okay?
That’s the most common starting point. We begin with your processes, not with the technology, and identify the two or three places where AI or automation would deliver obvious value first.
Will automation replace our people?
No — it removes the repetitive parts of jobs so people can do the parts that need judgement and customer care. That’s usually what our clients actually want.
Is AI output reliable enough for business use?
For many tasks, yes — when it’s designed with the right constraints and checkpoints. We never put AI on an important step without a way to catch mistakes. Where AI isn’t reliable enough, we don’t use it.
Tell us what you want to improve
Not sure if automation & AI is what you need?
Tell us about the problem you’re trying to solve. We’ll point you at the right place — even if that’s not this service.
Working with clients worldwide — everything over the internet.